Hi, I’m Ana Lopez
My approach: resourceful, collaborative, accountable
Across my career in operations and 10+ years leading people & culture initiatives across the B2C service sector, I’ve learnt to think outside of the box. Because often what sees a thumbs up from the leadership team, simply won’t work for front-line staff.
These first-hand insights have led to my signature style of simple, no-fluff strategies that bring out the best in your people and make your budget go further.
I’m calling it: better workplaces lead to better outcomes
Your staff usually spend more time at work than with their kids and spouses.
So let’s make it worth their while―beyond the paycheck!
Work should come with a sense of belonging.
A sense of pride.
A sense of appreciation.
And often small, strategic steps can transform your business from a workplace into someone’s happy place.
One that your team will choose over another business. And stick with.
People & Culture―The holistic way
I strongly believe that creating an engaging workplace culture starts with an outside-of-the-box
perspective that considers what good looks like across human, operational and business
aspects.
And over the years, I’ve found the winning formula.
Learn from other industries
I’ve implemented change and strategies across community services, in-home care, hospitality
and the retail sector. What have I learned from this breadth of industry experience? That
learnings are transferable and can teach us valuable lessons.
Believe in continuous coaching
Coaching of your teams, supervisors and leaders is critical to long term business success and a
workplace culture that thrives. As a qualified coach, I understand how important continued
guidance is to feel seen as a valuable team member of your business.
Bridge the gap between office and front-line staff
A people & culture strategy is only as good as its ease of implementation across the business. It
needs to overcome the too-familiar disconnect between your office team and front line staff
without the fluff or unnecessary complexities.